Blog Post

Primo's 3 Promises to You

Len Naumovich

At Primo, we know how important your brand is to you. Our mission is to help you promote your brand quickly and easily. After three decades in the business, I have committed to excellence with these three promises to you, our customer. 

1. Reliability

I know that with branded clothing and items, timing is everything. If you don't have your order in time for your event, it's a serious problem. My team works one-on-one with you to ensure that we can meet your deadline. We won't promise something we can't deliver.

Bulk orders that meet certain criteria can be at your door in 48 hours. As we work to set up your order, we will be honest with you about timeframe.  

With email ordering and digital proofs, you can be sure that your order is accurate and will be ready on time.

2. Efficiency

At Primo, we pride ourselves on our efficiency in our project delivery. How do we achieve this? We keep our printing in-house at our Springfield, Illinois headquarters. Our headquarters makes it easy to deliver to you anywhere -- fast.  

Longtime customers know that the more we get to know your company, your events, and your timeframe, the efficiency of each order can improve. We love helping our customers create annual calendars for their projects. This helps keep projects on track and branded item orders on schedule.  And it minimizes stress for everyone. 

3. Quality

As the owner, I oversee all operations. I check on the team every day and make sure they have what they need to get your order done right. 

I'm lucky to have a dedicated team of professionals who are just as dedicated to the high standards I've established for Primo. 

Quality fabrics, quality products, and quality service. I want the best materials for our clients so that your company is represented well with your logo stamped on a polo shirt or canvas bag. These branded products reflect the quality of your company - and ours.

Our Values Are Our Promises to You 

These three brand promises is what I've spent my career building for Primo. I want you to be as proud of your company as I am of mine. Give me a call, and let me help you with your next project.

Read more about why Primo is your best partner for branding.